Privacy Policy
Last updated: 18 May 2026
APL Gas & Heating Services(“I”, “me”, “my”) is committed to protecting your privacy. This policy explains what personal information I collect, how I use it, and what rights you have.
Information I collect
When you contact me via this website or by phone, I collect:
- Your name
- Your phone number
- Your email address (if you provide one)
- Your postcode (if you provide one)
- The service you're asking about
- Any details you include in the message field
How I use your information
I use the information you provide to:
- Respond to your enquiry and provide a quote
- Schedule and carry out the work you've booked
- Send you a written invoice and any service records
- Contact you about follow-up work (annual service reminders, for example)
I will never sell your information, share it with third parties for marketing, or use it for anything other than running my business and serving you.
How I store your information
Form submissions are processed by Formspark (a UK/EU GDPR-compliant form backend) and forwarded to me by email. Contact details are stored in my business records for as long as needed to provide ongoing service, plus 6 years for tax purposes as required by HMRC.
Cookies and analytics
This website uses Google Analytics 4 to understand how visitors find and use the site. No personally identifiable information is collected. You can opt out via the cookie banner that appears when you first visit the site.
Your rights
Under UK GDPR, you have the right to:
- Request a copy of the personal information I hold about you
- Ask me to correct any information that is inaccurate
- Ask me to delete your information (subject to any legal retention requirements)
- Object to how I use your information
To exercise any of these rights, contact me on info@aplgasandheating.co.uk or 07903 815901.
Complaints
If you're not happy with how I've handled your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.